okdaje Privacy Policy

1 Introduction

okdaje ("we", "our") is a trusted online casino and betting platform in Bangladesh. When you use our website okdaje.cam, protecting your personal information is our highest priority. This privacy policy describes what types of information we collect, why we collect it, how we use it, and how your information is kept secure.

By using our services, you are considered to have accepted the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

2 Information We Collect

okdaje collects the following types of information in order to provide safe and reliable services:

2.1 Registration Information

The information you provide when creating an account includes:

• Full name
• Email address
• Mobile number
• Date of birth (for age verification — only accounts for those aged 21 or above are approved)
• Password (stored in encrypted form)

2.2 Financial Information

Information required to process deposits and withdrawals, such as bKash, Nagad, Rocket, Upay, or bank account details. This information is securely transmitted and stored using SSL encryption.

2.3 Identity Verification Information (KYC)

To ensure safe services and maintain fair play, we may request a copy of your identity document or other verification documents, such as:

• National Identity Card (NID)
• Passport
• Driving licence
• Proof of address document

2.4 Automatically Collected Information

When you visit our site, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Time and duration of visits to the site
• Cookie and session data
• Referral source (where you came from before reaching our site)

3 Purpose of Using Information

We use your information only for the following legitimate purposes:

3.1 Service Delivery

• Creating and managing accounts
• Processing deposits and withdrawals
• Sending bonuses and promotional offers
• Monitoring your betting history and account activity

3.2 Security and Compliance

• Preventing fraud and deception
• Detecting and stopping illegal activity
• Ensuring age verification and responsible gaming
• Complying with anti-money laundering (AML) regulations

3.3 Customer Service

• Resolving your questions and issues
• Providing support in Bengali via 24/7 live chat
• Improving the functionality of the site

3.4 Communication

• Sending important account notifications
• Sending security alerts
• Sending promotional offers with your consent

4 Data Storage and Security

okdaje follows industry-standard technical and administrative measures to protect your personal information.

4.1 Technical Security

• 256-bit SSL/TLS encryption is used for all data transmissions
• Passwords are stored in hashed and salted form — never in plain readable form
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems are active

4.2 Administrative Security

• Only authorised staff have access to your information
• Staff receive regular training on data confidentiality
• All instances of data access are logged and monitored

4.3 Retention Period

We retain your information for as long as your account is active and for as long as required to meet legal obligations. Even after an account is closed, certain information may be retained for a specified period for legal reasons.

5 Sharing Information with Third Parties

okdaje does not sell your personal information. However, limited information may be shared with trusted third parties in order to provide services:

5.1 Payment Processors

The minimum financial information required to complete bKash, Nagad, Rocket, Upay, and bank transfer transactions is shared with the relevant payment processor. These providers are bound by their own strict privacy policies.

5.2 Technology Partners

Limited information may be shared on a contractual basis with specialised technology service providers for game operations, identity verification, and fraud prevention.

5.3 Legal Obligations

We may be required to disclose information in response to valid requests from law enforcement agencies, court orders, or regulatory requirements. In such cases we will provide only the information that is necessary.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. In such cases we will notify you in advance.

6 Cookie Policy

okdaje uses cookies to improve your browsing experience.

6.1 Types of Cookies

• Essential cookies: Essential for maintaining login sessions and ensuring security.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to monitor and improve site usage.

6.2 Cookie Control

You can reject non-essential cookies by changing your browser settings. Please note that disabling cookies may cause some features of the site to not work properly.

7 Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access Information

You may request a copy of the information we hold about you at any time. We will fulfil your request within the specified timeframe.

7.2 Right to Correct Information

If the information stored in your account is incorrect or incomplete, you can contact us to have it corrected.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, we may be required to retain certain information for a specified period.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can use the unsubscribe option at the bottom of any email or contact our support team.

7.5 Right to Close Your Account

You may contact our support team at any time to request that your account be closed. For more information on responsible gaming, please see our Responsible Gaming page.

8 Privacy of Minors

okdaje strictly does not provide services to persons under the age of 21. We do not knowingly collect personal information from minors. If we learn that a minor has registered on our site, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify us immediately at [email protected].

9 International Data Transfers

Your information may be processed or stored in countries that may not have the same data protection laws as your own country. However, we always ensure that the standard of protection for your information does not fall below the standard described in this policy under any circumstances.

We establish data processing agreements with all of our technology partners and service providers, which ensure appropriate protection of your information.

10 Changes to the Policy

We may update this privacy policy from time to time. For any significant changes, we will send a notification to your registered email address or clearly announce it on the site.

You can see the time of the most recent change by looking at the "Last Updated" date at the top of the policy. Continued use of the service after a change is made will be considered acceptance of the new policy.

For our full terms and conditions, see: Terms and Conditions.