okdaje Terms and Conditions

01 General Provisions

okdaje is an online entertainment gaming and betting platform operated for users in Bangladesh. These terms, together with our privacy policy and responsible gaming guidelines, form the complete agreement.

All services offered on the platform — slots, cricket betting, live casino, Deuces Wild, multi-bet and other games — are governed by these terms. By using the services you confirm that you have read and understood these terms in full.

02 Eligibility and Age Verification

To create an account and use the services on okdaje, the following eligibility requirements must be met:

• You must be 21 years of age or older (for 21+ only).
• You must reside in a jurisdiction where you are legally permitted to use this type of platform.
• Only one account per person is allowed.
• All information provided at the time of registration must be truthful, accurate and complete.

okdaje may request verified documents for age verification at any time. Failure to submit reliable proof such as a national identity card, passport or birth certificate may result in account suspension. Accounts belonging to minors will be closed immediately and all balances will be forfeited.

03 Account Registration and Security

3.1 Registration Process

Each individual may create only one account. If multiple accounts are found under the same person's name, all associated accounts will be closed and bonus balances will be forfeited. An active mobile number is required for registration.

3.2 Password and Account Security

It is your responsibility to keep your login details completely confidential. Never share your account password with any third party. Notify our support team immediately of any unauthorised access to your account. All transactions carried out from your account will be considered your responsibility.

3.3 KYC Verification

okdaje may request that a KYC (Know Your Customer) verification be completed when necessary. Identity verification may be mandatory before a withdrawal is processed. Failure to submit the required documents in time may result in the withdrawal being held.

04 Deposits and Withdrawals

4.1 Deposit Rules

Funds can currently be deposited on okdaje using the following methods: bKash, Nagad, Rocket, Upay and bank transfer.

Deposits must be made only from a payment account registered in your own name. Deposits made from third-party accounts will be rejected and the funds returned where applicable.

4.2 Withdrawal Rules

The following conditions apply for withdrawals:

• Minimum withdrawal: ৳500.
• Standard withdrawal processing time: 15 minutes to 2 hours.
• Withdrawals can only be made using the same method used for the deposit (payment routing policy).
• Withdrawals may be delayed if account verification has not been completed.
• okdaje reserves the right to temporarily suspend a withdrawal if unusual transactions or suspected fraud are detected.

4.3 Currency

All transactions on okdaje are completed in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

05 Bonuses and Promotions

5.1 Welcome Bonus

New members are eligible to receive a 100% bonus up to ৳20,000 on their first deposit. For example: depositing ৳1,000 gives ৳1,000 bonus — total balance ৳2,000. Or depositing ৳42,000 gives a maximum of ৳20,000 bonus — total balance ৳62,000.

5.2 Wagering Requirements

Before a bonus can be withdrawn, a 25x wagering requirement must be completed on the combined total of the deposit and bonus. Example: ৳1,000 deposit + ৳1,000 bonus = ৳2,000 total; ৳2,000 × 25 = ৳50,000 must be wagered before withdrawal.

• A time limit applies for meeting the wagering requirement — this will be stated in the details of each offer.
• Wagering a bonus may be prohibited or restricted on certain games.
• If bonuses are collected using multiple accounts, all accounts will be closed.

5.3 VIP Cashback Program

okdaje's VIP program has four tiers. Weekly cashback is available at each tier:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

You can move up to a higher tier through regular play and active participation. Cashback is automatically credited to your account every week.

5.4 Right to Refuse a Bonus

okdaje reserves the right to modify, suspend or cancel any bonus or promotion. If evidence of bonus abuse or fraud is found, the bonus balance will be forfeited without prior notice.

06 Betting Rules

Each game or betting market has its own rules, described in detail on the relevant game page. The following general provisions apply to all games and betting activities:

• A bet that has been confirmed cannot be changed or cancelled.
• If a discrepancy in a bet outcome occurs due to a technical error, okdaje reserves the right to void the bet in question.
• In sports betting such as cricket, football or kabaddi, if a match is cancelled or postponed, the bet will be settled according to the applicable rules.
• Placing coordinated bets on the same event from multiple accounts or devices is prohibited.
• okdaje reserves the right to change the odds it sets.

07 Prohibited Activities

Involvement in any of the activities listed below will result in the immediate closure of the account and all balances may be forfeited:

• Money laundering or conducting unlawful financial activities.
• Gaining an unfair advantage through fraud, hacking or software manipulation.
• Placing bets using automated bots or scripts.
• Operating multiple accounts under the same individual.
• Using another user's account details or placing bets on behalf of a third party.
• Assisting minors in using the platform.
• Harassment or offensive behaviour towards other users or okdaje staff.

08 Account Suspension and Closure

8.1 okdaje's Rights

okdaje may suspend or close an account without prior notice or with short notice in any of the following circumstances:

• Breach of any part of these terms.
• Suspected fraud or bonus abuse.
• Failure to submit verification documents.
• Instructions from a regulatory or legal authority.

8.2 User Rights

You may request voluntary closure of your account at any time by contacting our support team. You will be given the opportunity to withdraw any verified balance before the account is closed, however withdrawals may be held if an investigation is pending at that time.

09 Responsible Gaming

okdaje believes that betting is an entertainment activity — it is not a source of income. We give the highest priority to responsible gaming.

• Users can set their daily, weekly or monthly deposit limits.
• Self-exclusion — available from 6 months up to permanent — is available.
• Reality checks — notifications about participation at set intervals.
• Parental control tools are recommended for family protection.

10 Privacy and Data Protection

Protecting your personal information is our commitment. We use SSL encryption and follow industry-standard security protocols. Full details of how your information is collected, stored and used can be found in our Privacy Policy.

Your information is not shared with third parties, except where required by legal obligations or regulatory bodies.

11 Dispute Resolution

For any complaint or dispute, please contact our customer service team directly in the first instance. We provide support in Bengali via live chat 24/7. Complaints can also be submitted by email.

After a complaint is submitted, we will review the matter within a reasonable time and communicate the resolution. During the dispute resolution process, the relevant account or transaction may be temporarily suspended.

12 Limitation of Liability

okdaje makes every effort to operate a reliable and secure platform. However, okdaje is not responsible for the following:

• Losses caused by internet disconnection or third-party technical failures.
• Unauthorised access resulting from negligent management of account credentials.
• Financial losses from betting — this is entirely the user's responsibility.
• Consequences of not complying with local laws.

13 Changes to Terms

okdaje reserves the right to update or change these terms and conditions at any time. Users will be notified of significant changes through their registered contact method. If you continue to use the platform after any changes, you will be considered to have agreed to the new terms and conditions.

The most recently effective version of the terms and conditions will always be available on this page. It is recommended that you review this page regularly.

14 Contact

If you have any questions or complaints about these terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali — click the live chat button directly on the platform.
• Email: [email protected]

Our support team is ready to resolve all your issues promptly.